We want everyone to be able to learn about treatment in Poland, book a call and manage their booking on this website, including people who use a screen reader, a keyboard, voice control, magnification or other assistive technology.

Our standard

We design and test the website against the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. This is the standard used for public-sector websites in the UK and it helps us meet our duties under the Equality Act 2010.

What you can do on this website

• Use the whole website, including booking and your private client page, with a keyboard only. A “Skip to main content” link appears on the first press of the Tab key.
• Use a screen reader: pages have headings, landmarks, text alternatives for images and labelled form fields.
• Zoom up to 400% or use your device’s text size. The layout adapts to small screens.
• Open the Accessibility button on the left edge of every page to choose larger text, high contrast, underlined links, no animations or a more readable font. Your choice is remembered on this device.
• If your device asks for less motion, our animations stop automatically.

What we know is not yet fully accessible

• Some press articles on the “In the Media” page are PDF files from the publishers and may not work well with screen readers. Ask us and we will send the text in another format.
• Patient videos do not have captions yet. If you need one, we will send a written summary of what is said.
• The anti-spam check on the booking form is provided by Cloudflare Turnstile. It usually completes on its own; if it does not, contact us and we will book your appointment for you.
• Documents you upload are reviewed by our coordinator; if you cannot upload them yourself, we can arrange another secure way.

Get help or report a problem

If something on the website does not work for you, or you need information in a different format (large print, a phone call, plain text by email), contact us and we will help you complete what you came to do.

• WhatsApp or phone: +44 7584 289349
• Email: officemedtravelconnect@gmail.com

Tell us the page address and what happened. We will reply and, where we can, fix the problem.

How we checked this website

We tested the main pages (home, treatments, clinics, booking, how to book, blog, legal pages and the private client page) with an automated WCAG 2.2 AA checker (axe-core) on desktop and mobile, and checked keyboard use, focus visibility and colour contrast by hand. We review accessibility again whenever we make a larger change to the website.

Enforcement

If you are not happy with how we respond, you can contact the Equality Advisory and Support Service (EASS).