Med Travel Connect is dedicated to facilitating your medical travel needs to Poland with utmost respect for your privacy. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you interact with our website (https://medtravelconnect.com) and services. Our commitment is to ensure that your personal and medical data is handled securely and in accordance with the best practices and applicable privacy laws.
We provide a concise and clear presentation below of who will be the controller of your personal data, the purposes for which the data will be processed, your rights and further relevant information in this regard.
Personal data controller
The controller of your personal data is Med Travel Connect Ltd. based in London – office 3800, 182 – 184 High Street, North East Ham, London, E6 2JA, Company House Cardiff No. 15728624.
You can contact us on all matters concerning your personal data via:
- E-mail: privacy@medtravelconnect.com
- traditional correspondence sent to the company’s address indicated above.
Purposes of personal data processing
The scope, purpose of the processing of your personal data depends on your use of the Website, as well as the extent and purpose for which you have entered into a relationship with us. Below are the main purposes for which we may process your personal data. If we obtain or process your personal data differently, you will be informed accordingly.
For the use of our website:
The use of the Website will result in the collection of cookies, in order to adapt the content of the Website to your preferences and to optimise your use of the Website, to create statistics that help us understand how you use the Website, to maintain your session after logging in, to deliver targeted advertising.
You can find more information about the data processed by the Website in the cookie policy.
We will retain your personal data for the duration of our legitimate interest and the period of limitation for any related claims. We will cease processing your personal data if you object to the use of your personal data for the purpose indicated.
The processing of personal data for the indicated purpose is carried out due to the legitimate interest of the Controller.
In order to take steps to conclude or perform a contract:
As a result of your interest in our offer of services and products, there will be a collection of data necessary for the preparation of the offer and further data necessary for the conclusion and execution of the contract, including ensuring the corresponding high quality of our Services and products.
Personal data will be kept for the period necessary for the performance of the contract and the period of limitation of claims arising therefrom.
The processing of personal data for the indicated purpose shall be carried out for the purpose of being bound by the performance of a contract to which the data subject is a party or in order to take steps at the request of the data subject prior to entering into a contract.
For direct marketing:
As a result of your existing relationship with us or potential interest in our service and product offerings, data will be collected in order to target you with selected and individualised marketing content or related to opinion gathering and market research.
We will retain your personal data for the duration of our legitimate interest and the statute of limitations for any related claims. We will cease processing your personal data if you object to the use of your personal data for direct marketing purposes.
The processing of personal data for the indicated purpose is carried out due to the legitimate interest of the Controller.
In order to carry out other forms of marketing:
To the extent required by law, including within the framework of electronic or telephone communication, our marketing activities are only carried out with your consent. Your data will only be processed for the purpose and to the extent expressly indicated in your consent.
Personal data will be stored for the period until you withdraw your consent to the processing of your personal data for marketing purposes.
The processing of personal data for the indicated purpose is based on your consent.
For business-related purposes:
In connection with our business activities, we are obliged to process your data to the extent necessary to fulfil our legal obligations. This applies in particular to the fulfilment of accounting and tax obligations, as well as obligations towards you which may arise from liability for our services and products.
Personal data will be stored for the period required by law and the period of limitation of any related claims.
The processing of personal data for the indicated purpose is carried out for the purpose of complying with the legal obligations incumbent on the Administrator.
In order to protect our legitimate interests:
Your personal data may also be processed to the extent necessary to defend our rights and assert claims.
The personal data will be stored for the period of limitation of possible claims.
The processing of personal data for the indicated purpose is carried out due to the legitimate interest of the Administrator.
Recipients of personal data
Your personal data may be communicated to other recipients in relation to the purposes of the processing referred to above. The transmission of your data will take place in compliance with the requirements of confidentiality of your data and in a manner that fulfils the legal obligations in this regard.
The recipients of the data are:
- our associates and entities providing services to us, to the extent related to our business activities, in particular in the areas of accounting, tax, human resources, consulting, legal, debt collection, marketing, as well as to the extent related to the creation, provision and delivery of our services and products,
- couriers and postal service providers, to the extent necessary for the delivery of correspondence or parcels,
- public administration authorities, to the extent required by law.
Place of processing of personal data
Personal data will be collected and processed in the UK.
Personal data may be transferred outside of the UK as well as the European Economic Area if it is relevant to the services provided to you, of which you will be informed in each case.
Personal Data may also be transferred outside of the UK as well as the European Economic Area insofar as it relates to your use of the Website.
The website uses the solutions of the social network facebook.com, whose administrator is Facebook Inc., 1601 Willow Road Menlo Park, California 94025. By means of the so-called facebook.com plug-in, your internet browser will connect to the facebook.com server and send you information about the websites you visit. If you are logged in to your facebook.com account when using the Website, information about your activities may be stored by facebook.com and disclosed to your account, in particular to the extent that you use the ‘Like!’ option or leave a comment. To avoid facebook.com recording your visit to our Website, you should log out of Facebook before visiting the Website.
To a similar extent, data may also be transferred to Google LLC, Mountain View, California, USA, as part of the use of solutions provided by Google, in particular Google Analytics. Further information in this regard can be found in the Cookie Policy.
Rights of persons whose data we process
We set out below the rights you have in relation to the processing of your personal data.
You can exercise your rights by contacting us in writing, at the Administrator’s registered office address indicated above, or by email to privacy@medtravelconnect.com
Right to information and right of access:
You are entitled to obtain confirmation as to whether we are processing your personal data and, if we are, you are entitled to access it and the following information:
- the purposes of the processing;
- the categories of personal data concerned;
- information on the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
- where possible, the intended period of storage of the personal data and, where this is not possible, the criteria for determining that period;
- information on the right to request the rectification, erasure or restriction of the processing of personal data concerning you and to object to such processing;
- information about the right to lodge a complaint with a supervisory authority;
- if the personal data has not been collected directly from you, any available information about its source;
- information about automated decision-making, including profiling of your data, if any.
- you are entitled to receive information from us about the appropriate safeguards that have been put in place to keep your data secure when it is transferred outside the UK and the European Economic Area.
You are entitled to obtain one copy, free of charge, of your personal data that we process.
the right to withdraw consent
If we process personal data on the basis of your consent, you have the right to withdraw such consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out on the basis of consent before its withdrawal.
If you withdraw your consent to the processing of your personal data, we will cease processing as soon as possible. However, your personal data will be allowed to be stored for up to 14 days from the date of the request, for technical and organisational reasons, to the extent necessary for deletion or anonymisation of the data.
However, the withdrawal of consent will not affect our further processing of your personal data if we are entitled to do so due to other legal grounds for such processing, in particular if the data are needed for the performance of a contract, the fulfilment of our legal obligations or to protect our rights and interests.
Right of rectification
You are entitled to request from us the immediate rectification of your personal data that is inaccurate, as well as the completion of incomplete data, to the extent compatible with its processing.
The right to erasure (‘right to be forgotten’)
You are entitled to request from us the immediate deletion of personal data concerning you. In this case, we will delete your data without undue delay if one of the following circumstances occurs:
- your personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
- you have withdrawn the consent on which the processing is based and there is no other legal basis for the processing;
- you have objected to the processing on grounds relating to your particular situation and there are no overriding legitimate grounds for the processing or you have objected to the processing for direct marketing purposes;
- your personal data has been unlawfully processed;
- personal data must be erased by us in order to comply with a legal obligation.
right to object
You are entitled to object – on grounds relating to your particular situation – to the processing of your personal data that we process for our legitimate interest.
You are also entitled to object to the processing of your personal data for direct marketing purposes.
If you lodge an objection, we will immediately cease processing your personal data unless there is a compelling legitimate ground for the processing which overrides your interests, rights and freedoms or it is necessary for the establishment, investigation or defence of claims.
right to data portability
You are entitled to receive in a structured, commonly used, machine-readable format your personal data that has been transmitted to us, as well as to request that this data be sent to another controller.
the right to lodge a complaint with a supervisory authority
You are entitled to lodge a complaint with a supervisory authority, in the Member State of your habitual residence, your place of work or the place where the alleged breach took place, if you believe that the processing of your personal data is in breach of the provisions of law.
Automated data processing
We do not use automated processing of personal data and your personal data is not profiled by us.
Links to other websites
The website may contain links to other websites. We are not responsible for the content of these websites, the purposes and extent of the processing of your personal data through these websites, or the privacy policies applicable there. We recommend that when you go to other sites, you read the privacy policy established there.